Released on: January 4, 2008, 7:23 am

Press Release Author: McRae Communications

Industry: Defense

Press Release Summary: Ackerman Security Systems has been named 'Dealer of the Year'
by Security Distributing and Marketing (SDM) magazine. Ackerman Security is the
first Georgia company to receive the award, which is heralded as the pinnacle of
success among electronic security companies nationwide. The company's false-alarm
prevention program is a key reason for accolades from its own industry. Since 2004,
Ackerman Security's False Alarm Prevention Program has reduced false alarm
dispatches by 32-percent.



The company's focus on customer care and innovative services has resulted in
tremendous growth as represented by more than 40,000 clients nationwide and billions
of dollars in assets protected. Ackerman Security increased its number of
residential customers by 27-percent from 2004-2005 and 34-percent from 2005-2006,
and is on track to repeat with a similar performance for 2006-2007. Ackerman's
commercial division also has doubled its client base in each of the last two years,
including chain account clients nationwide.



Press Release Body: ACKERMAN SECURITY SYSTEMS NAMED

TOP SECURITY COMPANY IN THE COUNTRY

ATLANTA (Dec. 11, 2007) - Ackerman Security Systems has been named 'Dealer of the
Year' by Security Distributing and Marketing (SDM) magazine. Ackerman Security is
the first Georgia company to receive the award, which is heralded as the pinnacle of
success among electronic security companies nationwide.

"Ackerman Security Systems is devoted to providing the best home and business
security systems available through innovation and superior customer service," said
Bruce Turry, president of Ackerman Security Systems. "The Dealer of the Year award
is a great honor for everyone at Ackerman and for Atlanta as a whole because we're a
locally owned and operated business that has attained a uniquely superior national
reputation."

The company's false-alarm prevention program is a key reason for accolades from its
own industry. Since 2004, Ackerman Security's False Alarm Prevention Program has
reduced false alarm dispatches by 32-percent. The program includes comprehensive
training for Ackerman customers, verification calls before dispatching first
responders, and follow-up service for customers who experience two or more false
alarms in a 60-day period.

\"Never underestimate the value of your monitoring service," said Jim Callahan, vice
president of Ackerman Security Systems. "That's why Ackerman has one of the most
technologically advanced and currently certified central monitoring stations in
Atlanta. We only monitor for our clients, and our central monitoring station is
staffed only by Ackerman personnel.\"

Another primary reason for the award is Ackerman's customer service. Every inbound
telephone call, regardless of time or day, is answered by a customer service
representative in Atlanta who is empowered to process and resolve any request
without having to transfer the call to another department, while a dedicated quality
assurance manager inspects newly installed systems, oversees customer satisfaction
calls and develops training programs based on customer feedback.

"Our customers come first and we take their needs and concerns very seriously," said
Turry. "When somebody calls, we're here for them. Our monitoring staff in Atlanta is
trained to take very good care of our clients. The results of those efforts are seen
in very high ratings for customer satisfaction and employee performance."

"Ackerman Security won the Dealer of the Year Award for its superior marketing,
sales and recurring revenue growth, false alarm prevention, customer service, and
community involvement," said Laura Stepanek, editor of SDM magazine, a leading
security industry publication. "The Dealer of the Year has been awarded by SDM since
1980, and is one of the most prestigious awards in the security industry.\"

Ackerman Security was the first to introduce a series of new technologies and
services to Atlanta. These advancements include being the first to offer a $1,500
Insurance Deductible Program, Radio Monitoring in case telephone lines are cut or
are inoperative, U.L. (Underwriters Laboratory) certification for residential
installations, yard signs with emergency locator numbers as a first line of defense
against intruders and to enable quicker response by first responders.

The company also provides interactive remote video systems where customers can view
distant locations from their desktop or laptop computers without the need for
special equipment.

The company's focus on customer care and innovative services has resulted in
tremendous growth as represented by more than 40,000 clients nationwide and billions
of dollars in assets protected. Ackerman Security increased its number of
residential customers by 27-percent from 2004-2005 and 34-percent from 2005-2006,
and is on track to repeat with a similar performance for 2006-2007. Ackerman's
commercial division also has doubled its client base in each of the last two years,
including chain account clients nationwide.

Callahan is quick to point out that being part of the community is integral to the
company's culture.

"How can you effectively serve your community if you're not an active part of your
community," said Callahan. "We're involved with a lot of great organizations like
Habitat for Humanity, the Salvation Army, Goodwill Industries, and the March of
Dimes Foundation. It's our responsibility as a good corporate citizen."

Contributions to local police departments include the donation of demonstration kits
for Crime Prevention Officers who work with homeowners and small business owners in
Neighborhood Watch and Community Oriented Police Service (COPS) programs. Ackerman
also hosts Continuing Education Unit (CEU) courses, including one on False Alarm
Reduction Campaigns, which are attended by several metro Atlanta police departments.

"The combination of satisfied customers who have helped to spread the word about
Ackerman Security, a superbly trained and dedicated staff, and new technologies that
enable us to always improve the service we provide are all reasons for our growth
and reputation in the industry," said Turry. "We're very proud of what we've been
able to attain, and the valuable services we provide to our clients."

About Ackerman Security Systems

Ackerman Security Systems, founded and headquartered in Atlanta, has been one of the
region's leading security system companies for more than 30 years. Ackerman Security
is one of the only locally owned and operated electronic security company in Atlanta
and north Georgia that employs its own, technologically advanced and U.L.
(Underwriters Laboratory) certified monitoring station.



Web Site: http://ackermansecurity.com

Contact Details: Meg Flynn
McRAE
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